The Exceptional Leader Program (2022)

The Exceptional Leader program is a high-impact, comprehensive, six-month leadership mastery program geared toward established and emerging leaders. This program is designed to upgrade the management skills of leaders and dramatically increase their effectiveness.

Results your managers will achieve from The Exceptional Leader program:
• Increase their productivity by at least 20% and gain more time for planning and strategizing
• Increase employee engagement and individual and team productivity
• Delegate effectively so that the manager can focus on high-impact areas and get better results
• Be able to coach and develop employees to take ownership of their jobs and work at peak performance
• Build succession and develop their team to high levels of leadership
• Handle crucial conversations and difficult situations effectively and with ease
• Instill accountability and get better results from their team in a positive and principled way
• Reduce stress, build confidence and become a more purposeful leader

Your leaders will learn how to be highly effective and create a culture that fosters team engagement and results. We meet once a month for six months and build mastery in the following areas:

Module 1 - Purposeful Productivity
Module 2 - Coaching & Developing Employees
Module 3 - Engaging & Recognizing Employees
Module 4 - Crucial Conversations & Communication
Module 5 - Accountability & Results
Module 6 - Leading at a Higher Level

Targeted Audience
Suitable for executives, directors, managers, and supervisors

Program Schedule
September 14, 2022 (In Person)
October 12, 2022
November 16, 2022
December 14, 2022
January 11, 2023
February 8, 2023 (In Person)

All virtual sessions 9:00 am – 12:30 pm
In person sessions 9:00 am - 1:00 pm


Laurie Maddalena is CEO of Envision Excellence, a leadership development consulting firm that provides leadership development programs for managers and executives, executive and leadership coaching, management training, Myers-Briggs facilitation, Emotional Intelligence surveys and leadership assessments. Laurie has been personally mentored by Jack Canfield, author of The Success Principles, and is a certified Success Principles Trainer. Laurie is a member of the National Speakers Association (NSA), and is a Certified Speaking Professional (CSP), a designation earned by less than 15% of speakers worldwide. She writes a monthly online column for next generation leaders for CUES, is a contributing writer on leadership for The Huffington Post and CUInsight, and has published articles in Credit Union Management. Laurie has worked directly with Brené Brown, a bestselling author and researcher, and is a certified Dare to LeadÔ facilitator. Prior to establishing her own coaching and consulting business, Laurie served as Vice President of Human Resources/Organizational Development at Montgomery County Teachers Federal Credit Union (MCT). Under Laurie’s leadership, MCT was awarded the “Excellent Place to Work” designation by the Maryland Work~Life Alliance for seven years in a row. Laurie earned a Master of Business Administration (MBA) degree and a Master of Science degree in human resources/organizational development from The University of Maryland, University College. She also earned a bachelor’s degree in speech communication from Syracuse University. Laurie is a certified executive coach through The Coaches Training Institute, and completed team and organizational coaching training through The Center for Right Relationship and Team Coaching International. Laurie lives in Maryland with her husband, Rino, and their three young children, Olivia, Luca and Clara. She is a culinary enthusiast, avid reader, cappuccino lover, and enjoys a nice glass of Cabernet.

Cancellation Policy 

Live events
To cancel registration for a live event, the registrant must send an email to Chrystal Hunter, Training and Events, at If the cancellation email is received 7 or more days before the live event, a refund or credit will be made minus a 30% cancellation fee. No refunds or credits will be made if the cancellation email is received within 6 days of the live event.  

Self-study Courses and Recordings
To cancel registration for a self-study program or recording, a refund or credit will be made if course component has never been viewed or accessed by registrant. No refunds or credits will be made if the course component has been viewed or accessed. 

Training Discount

Financial assistance is available for credit unions with less than $150 million in assets through training grants provided by the CU Foundation of MD|DC. 

Approved awardees will receive their training grant as a REIMBURSEMENT upon successful completion of the program. Certification verification demonstrating completion of the program is required to receive the grant. Eligible credit unions may receive up to $2,000 annually.  Funds are limited. 

To apply, please visit:


5 Questions
5 Questions Thank you for attending and providing feedback! All answers provided are purely for purposes of improving the member experience and will be kept strictly confidential.
No credits available  |  Certificate available
No credits available  |  Certificate available
Passing Grade: A
Passing Grade: A Complete pre-program Assessment provided by instructor.