DEI Signature Speaker Series: Diversity from the Inside Out | February 24, 2021

Recorded On: 02/24/2021

Top experts on Diversity, Equity and Inclusion join the MD|DC Credit Union Association's DEI Signature Speaker Series to offer thought-provoking insights on how to put DEI goals into action.

The topics covered include:

Multicultural Consumers

  • New Business opportunities for serving a diverse membership
  • Understanding the demographics of your credit union location
  • A look into what products diverse members are looking for
  • How to better serve underserved populations

Strategic Intervention

  • Recruiting a more diverse workforce
  • Providing the tools to hire and retain diverse employees 
  • Importance of representation at all levels (Boards and C-Suite)

Inclusive Thinking

  • The motivations behind our beliefs
  • Understanding and overcoming our biases
  • Being aware of our conversations in the workplace

The MD|DC Credit Union Association is committed to bringing you experts in the field of Diversity, Equity & Inclusion to help foster an environment of learning and exploration. 

Jill Nowacki



Jill Nowacki started her career with credit unions in 2001. She has taken on leadership roles at credit unions and state and national trade associations, including serving as the President/CEO of the Credit Union League of Connecticut. In 2019, Jill founded Humanidei, a people operations firm that helps credit unions build inclusive cultures that attract, develop, and retain top talent—from the front line through the Board of Directors. 

By strategically addressing the value of human capital, credit unions can create environments where people bring their best, authentic selves to work; resulting in diversity in thought, increased innovation, stronger succession planning, and ultimately: Relevant, growing credit unions that expand the economic capacity of the members and communities they serve.  

Throughout her career, Jill has worked with credit union leadership across the country to introduce business and human capital strategies that lead to growth. She is a sought-after speaker and thought leader on the topics of leadership, diversity, and strategic planning. 

Jill holds a Master’s in Public Administration from the University of Montana and a Bachelor’s Degree in Communication and Public Relations from Carroll College (Helena, Montana). She is a certified International Credit Union Development Educator, a Certified Association Executive (CAE), and a Certified Diversity Executive (CDE). 

Opal Tomashevska

Director, Multicultural Business Strategy

CUNA Mutual Group

Opal joined CUNA Mutual Group in 2014. She brings more than 18 years of professional experience in training, optimization, organizational development, and business leadership in roles at SITEL, Dean Health, and American Family Insurance. Her current role as Director of the Multicultural Center of Expertise (MCOE) is dedicated to leading and advancing the efforts of the MCOE team. The MCOE exists to help CUNA Mutual Group understand multicultural consumers, identify business opportunities, develop action plans, and execute those plans to serve more customers and generate substantial business growth.

Opal received her bachelor’s in Psychology from the University of Wisconsin-Parkside and a Master of Science in Organizational Development from Edgewood College. In 2020 she was named as one of Wisconsin’s 51 most influential Black Leaders by Madison365 Media.

Dr. Ed Hasan

Adjunct Professor

Georgetown University School of Continuing Studies

Ed Hasan is the CEO of Kaizen Human Capital, an evidence-based organizational development, coaching, and training firm. Additionally, he is an Adjunct Professor at Georgetown University and a Subject Matter Expert and Instructor for the Society for Human Resource Management. He is a frequent speaker on workplace diversity and inclusion, culture, and leadership. 

Dr. Ed was recognized as one of George Mason University’s Prominent Patriots in Business, exemplifying his engagement as a well-rounded scholar and a person prepared to act through innovation. He was a recipient of Georgetown University’s Outstanding Faculty Award, which recognized him as a consummate professor and a role model for inclusive excellence. 

Dr. Ed received a doctoral degree in education from the University of Southern California, where his research focus was religious inclusion in the workplace. He received his MBA from the University of Scranton and a BS in Decision Sciences & Management Information Systems from George Mason University. He is a SHRM Senior Certified Professional (SHRM-SCP), holds the SHRM Inclusive Workplace Specialty Credential, and is a Certified Senior Professional in Human Resources (SPHR).


Open to view video.
Open to view video.